Frequently Asked Questions

FAQ Topics

Account

Q How do I create a new account
Q Why do I need to register/login to make purchases

Orders

Q How do I place an order

Payments

Q Do you accept payment in different currencies
Q What methods of payment do you accept

Promotions & Coupon Codes

Q How do I use a coupon code online
Q Why is my coupon code not working

Shipping

Q How is my order shipped
Q What are your shipping charges/timescales

Assist Plan/Points

Q Assist Plan availability
Q What are Assist Points