AVDI Assist Plan - Basic
Overview
Provides 12 month access to the following:
Knowledgebase
AVDI Forums
Basic Ticket Submission
Annual Maintenance Subscription (AMS)
In event of delayed renewal of plan following additional charges apply:
- Renewal between 2 months and 12 months of previous plan expiration £89* additional charge
- Renewal after 12 months of previous plan expiration £269* additional charge
*prices exclude VAT
Knowledge-base
Clear step by step articles of AVDI procedures from a user perspective. Articles available in multiple languages.
AVDI Forums
The premier forum for AVDI professionals just got better. Added functionality, enhanced search capability and integration into the overall support solution.
Basic Ticket Submission
Simple yet powerful ticketing system which allows files and videos to be added to tickets for quick resolution. Support desk manned by top AVDI professionals and fully integrated with the Abritus 72 development team. Basic Tickets are responded to after Priority Tickets are dealt with, average response time is 1-2 business days.
Annual Maintenance Subscription (AMS)
Users will receive software updates and access to online services to allow them stay ahead with the latest developments of the AVDI and ABRITES Diagnostics.