Frequently Asked Questions about AVDI

Do I need an AVDI to use special functions, like the Renault Commander (RR003) Key Learning?
Yes, an AVDI is required to access any special functions in the available Commanders.
Can I add different special functions to the same AVDI?
Yes, you can add as many special functions as needed to the same AVDI. The list of supported functions is constantly growing.
Can I purchase an AVDI now and add special functions later?
Yes, you can purchase any special functions at any time after buying the AVDI interface.
What should I do after receiving the AVDI interface?
Once you receive your hardware, we will email you a link to download the necessary software. Just install it to begin using your device.
Do I receive manuals for AVDI and software?
Yes, user manuals and setup guides are available via the link we send you after purchase.
How often is AVDI updated?
AVDI software is updated regularly. Please refer to the News section on our site for the latest release information.
How do I get updates for my Commanders?
When updates are available, we will notify you via email and provide a download link.
What is the AVDI hardware warranty?
All AVDI hardware includes a 12-month manufacturer's warranty.
What are the computer requirements for running AVDI software?
AVDI requires Microsoft Windows XP or newer. Slower CPUs may be preferred for EEPROM read/write operations.
Does AVDI work on Apple computers?
No, currently AVDI only supports Microsoft Windows operating systems.
What payment methods do you accept?
We accept online payments via most major credit and debit cards.
How do I purchase an AVDI and special functions?
You can order online. For assistance, email [email protected]. After payment, you'll receive software links and tracking details.
How can I contact you for further questions?
For any other inquiries, please contact us at [email protected].
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