Frequently Asked Questions

FAQ Topics


Q How do I create a new account
Q Why do I need to register/login to make purchases


Q How do I place an order


Q Do you accept payment in different currencies
Q What methods of payment do you accept

Promotions & Coupon Codes

Q How do I use a coupon code online
Q Why is my coupon code not working


Q How is my order shipped
Q What are your shipping charges/timescales

Assist Plan/Points

Q Assist Plan availability
Q What are Assist Points

AVDI PC Requirements

Q What are the minimum PC requirements for using the AVDI

AVDI Software Updates

Q How often do software updates happen
Q Who is eligible for AVDI software updates